A new year begins, and expectations for all sectors worldwide are preparing to face a new moment. New goals are on the horizon and, technology will be a fundamental part of the development of new projects.
Such is the case of the airport sector, which has used technological advances to safely manage administrative processes. Also take care of the health of each passenger, providing new protocols to avoid large-scale contagion.
For a few months, airports have started technological development, and today, we tell you what some of them are.
Thanks to facial recognition, the airport administration will be able to reduce waiting times and long queues at check-in, security controls, baggage claim, and those waiting processes that can be tedious.
To date, a survey conducted by IATA shows that at least 73% of passengers are willing to share their data to optimize waiting processes at the airport.
The use of artificial intelligence to manage the flow of passengers is also one of the options that have been implemented at different airports for some time.
The London’s Gatwick airport, which will implement this technology to improve the safety of its operations, and provide a better travel experience to its passengers.
Artificial intelligence is linked to ‘Big Data’, where the flow of information will be key to managing data and passenger behavior and optimizing their strategies.
Today, most people around the world have a smartphone. The use of mobile applications will be the first step to manage connectivity with organizations and automate airport services.
These are just a few examples of new technologies that are already being used at airports. Therefore, the use of new technologies is and will be a fundamental part of the growth of the airport sector, where innovation will serve to create new experiences.