Technologies for airport management

In our articles, we talk about the digital transformation in the airport sector and the benefits it brings, to  passengers and also to the administration. 

The passenger’s opinion is more critical, from the entrance to an airport, the user becomes the judge who will give the final verdict, to evaluate improvements in the airport sector. 

This is reflected in the results provided year after year by Skytrax, which not only rewards airlines but also airports. 

That is why, we see that airports continue to break new ground and go beyond barriers to provide comfort, confidence, and punctuality from start to finish. 

A sample of what we talked is the Passenger Terminal Expo, which this year returned to Paris to bring it new trends, innovations, and materials to improve the experience at airports worldwide. 

Technological proposals on demand…

This year has the particularity that the technological leap is imminent. From Artificial Intelligence proposals, intelligent surveillance, and interactive kiosks to easily find boarding gates and terminals. 

Intelligent baggage handling logistics and, many more offerings are just some of the challenges that port management will face in the coming years. 

This results in a wide range of options to further improve the technological development structures at large airports. 

And it gives rise to those airports that are still in the process of development, which can join these endless technological options that ensure sustainability, durability, and confidence over time. 

That is why, at GP Nauticals we rely on developing specialized software to provide the port administration, a window that allows us to manage payments, collections, and everything related to billing and administration in a simple way. 

In addition, our SUITE is integrated to improve the performance and management of an airport, thanks to the analysis and reports that allow you to visualize results firsthand. 

Meet PAY AIMS, AERO AIMS, and all the SUITE that GP Nauticals have to facilitate and optimize the time of administrative procedures. 

Technology and Big Data improve the experience at airports around the world

These are times of great changes and with them, we have to adapt and do things differently. However, I would dare to say that the airport sector has rethought from many angles the way it had been operating and providing its services. Now we can find “super modern” airports where the priority is to provide a positive travel experience by making passenger traffic more efficient, but how did they achieve this?

The development of specific technology for the industry, and big data have been a fundamental key to having more efficient airport management. Since the analysis of this data allows them to predict and measure the movement of passengers, determine schedules, routes, and travelers’ crowds to manage resources more optimally.

Airport technology trends aimed at improving the experience and satisfaction of travelers are leveraged on mobile devices supported by the cloud, which allows modernizing the operational and logistical environment of airport facilities.

A good example of this type of technology is Seeking, implemented in Barajas T4 and El Prat T1. Which allows the airport to know how passengers move around its facilities, even if they visit the Duty-Free and VIP lounges if they connect to the airport WI-FI and even send relevant information. In this way, they provide an anonymous digital identity and track each of their actions, being able to analyze the behavior of their passengers and detect new business niches.

The operational evolution of airports with the analysis of this data in real-time allows greater planning in terms of infrastructure management, which translates into greater convenience for the traveler. 

If a flight arrives at the airport and has a later connection, it could be more easily planned to provide a nearby gate to avoid travelers from transit long distances. Thus shortening the waiting time of the plane on the ground optimizing the service and providing a better user experience and this can only be achieved with data collection and analysis.

Currently and as mentioned above, much-specialized software is being developed for the aviation industry, as is the case of GP Nauticals Suite, which focuses mainly on optimizing airport management and facilitating the collection and analysis of information in each of its areas and with minimal investment. 

If you want to learn more about GP Nauticals and see all the products available, you can do so by visiting their website or contacting a specialist in the area.

High-tech airport checkpoints

The Transportation Security Administration, better known as TSA, has focused its efforts in recent decades on the implementation of new technological tools.

That allows airports to have safer and more efficient passenger checkpoints, incorporating innovations such as: digital identification, facial recognition, and even computerized tomography.

For this reason, in today’s article, we will inform you about the latest innovations in airport checkpoint systems that have been introduced in the sector.

Computerized tomography for baggage scanning

These machines were created for medical purposes. They are now being used in the airport industry as a security device.

Providing rotating, color-coded, and three-dimensional images of all baggage entering the facilities.

All are supported by new computer programs with automatic learning that allow checkpoints to study the contents of a suitcase more quickly and accurately.

High Definition Body Scanning

High-definition imaging technology (HD-AIT) systems are currently under development to enhance existing body scanning devices.

Which would allow for a detailed view of each passenger without them having to hold their arms above their head, remove their shoes or coats.

These devices are designed to detect a greater number of prohibited items, thus reducing inspections and making passenger scanning more efficient.

Facial recognition technology

Facial recognition technology is currently tested at several international airports, to verify the identity of passengers passing through their facilities.

New stations known as “Innovation Checkpoint” will be installed at airports for the use of this type of technology. Where identification software compares a photo taken at the checkpoint with the identification presented by the passenger.

Checkpoints

Manual passenger verification is a thing of the past. Passenger check-in and boarding list audits are being handled by software. That allows real-time measurement of passenger traffic, whether in the immigration area or for control in the boarding area.

This type of technology allows for the early completion of passenger lists, verification of flight occupancy, and even calculation and verification of airport taxes.

They don’t require major investment by airports since they can be integrated with the systems currently used, such as the software known as PAX AIMS, developed by the company GP Nauticals.

Automatic processes and Artificial Intelligence

Nowadays, talking about Artificial Intelligence is more common than it seems. However, for many, implementing the use of Artificial Intelligence can be a challenge. 

Indeed, the use of Artificial Intelligence today is imminent. The process of automation and the new era of industrialization does not seem to stop, and the facts speak for themselves. 

For example, the airport sector makes use of artificial intelligence in aircraft, thanks to various systems that allow increasing the level of flight safety thanks to the management of an artificial vision. 

Another example of the use of Big Data and Artificial Intelligence is Check-in processes or systems to avoid long lines and crowds. Bots that answer messages are another of the many examples seen today in large airports worldwide.  

Artificial Intelligence to avoid large processes 

At the logistics level, artificial intelligence is a convenient ally for data collection, management, and security of the information provided. 

Despite the above, the application and uses of Big Data in the logistics field are still a bit precarious, because many fear the ‘security’ that the technology can provide. In addition to the high costs, new departments, and levels of difficulty that could come along the way. 

Another of the great fears about the implementation of Artificial Intelligence is based on the fact that the technology could completely supplant human capital. However, this is not feasible, since human capital is needed to help manage and optimize the various technological fields and resources. 

Undoubtedly, the implementation of artificial intelligence in the logistics field will be effective in simplifying and mitigating errors. It allows us to reduce cumbersome processes and bring them to automation, allowing us to optimize time and costs. 

A good strategy will be profitable and effective to improve processes at all levels. In the case of our SUITE, automated software allows us to carry out strategies to take a step forward to the imminent digitization that everyone talks about, but does not know how to implement. 

GP NAUTICALS and automated processes

In the case of GP NAUTICALS SUITE products, they are able to automatically manage the collection and invoicing processes at airports and seaports. Thanks to the PAY AIMS product, which manages to adapt to the company’s standards and requirements. 

In addition, thanks to AERO AIMS, airport logistics processes such as boarding gates, permits, flights, and more, will benefit from the optimization of processes. With AERO AIMS you will be able to obtain an analysis of the airport’s administrative operation. 

At the same time, it is worth mentioning that the AIMS SUITE products are integrated to achieve better control strategies and manageability of operations.