Technologies for airport management

In our articles, we talk about the digital transformation in the airport sector and the benefits it brings, to  passengers and also to the administration. 

The passenger’s opinion is more critical, from the entrance to an airport, the user becomes the judge who will give the final verdict, to evaluate improvements in the airport sector. 

This is reflected in the results provided year after year by Skytrax, which not only rewards airlines but also airports. 

That is why, we see that airports continue to break new ground and go beyond barriers to provide comfort, confidence, and punctuality from start to finish. 

A sample of what we talked is the Passenger Terminal Expo, which this year returned to Paris to bring it new trends, innovations, and materials to improve the experience at airports worldwide. 

Technological proposals on demand…

This year has the particularity that the technological leap is imminent. From Artificial Intelligence proposals, intelligent surveillance, and interactive kiosks to easily find boarding gates and terminals. 

Intelligent baggage handling logistics and, many more offerings are just some of the challenges that port management will face in the coming years. 

This results in a wide range of options to further improve the technological development structures at large airports. 

And it gives rise to those airports that are still in the process of development, which can join these endless technological options that ensure sustainability, durability, and confidence over time. 

That is why, at GP Nauticals we rely on developing specialized software to provide the port administration, a window that allows us to manage payments, collections, and everything related to billing and administration in a simple way. 

In addition, our SUITE is integrated to improve the performance and management of an airport, thanks to the analysis and reports that allow you to visualize results firsthand. 

Meet PAY AIMS, AERO AIMS, and all the SUITE that GP Nauticals have to facilitate and optimize the time of administrative procedures. 

AIMS Suite – software dedicated to aeronautics

Today there are great technological advances that provide a great opportunity to introduce important changes in the aviation industry and, that not only affect the manufacture of newer aircraft.

But rather the airport management processes, the administration of resources, and the possibility of offering a more efficient service that can benefit the airport itself and of course the airlines and their passengers.

Imagine the enormous amount of data that an airport handles: the number of passengers transiting through its facilities, routes, number of airlines, contracts, concessions, and employees, of the airport and each airline. This is one of the main reasons why it is important to have specialized software developed to satisfy a specific market niche.

We already know that data management, and analysis can mean the success or failure of a business and in the case of airports specifically helps to optimize processes better. Manage their resources, and even collection platforms, which undoubtedly becomes a better service for passengers. And of course greater benefits for employees, while decreasing their losses.

GP Nauticals is one of these software development companies dedicated to the management of ports and airports, creating a series of products that allow airports to perform a digital transformation with virtually no impact on the airport’s daily activities.

GP Nauticals presented the AIMS Suite, a range of products that can be used together to create a large port management software.

Also, can used individually to meet the needs of a specific niche that requires attention and among all, it can offer the following software.

AERO AIMS: is a software that allows you to collect, manage and process aeronautical operations data, such as radio aids, gates, handling, fuel, permits, visual flights or handle non-aeronautical operations such as contracts, concessions, leases, fixed and variable commissions and taxes.

PAX AIMS: this software allows the airport to have a passenger audit tool, providing real-time information on the number of passengers accessing the airport, and deploying checkpoints to scan boarding passes where concessionaires can validate with their records to proceed to manage check-in.

FUEL AIMS: This software dedicated to the sale of aviation fuel, allows guaranteeing the service while reducing the processing times between suppliers, dealers, and customers, offering a digital platform for the processing and approval of service requests.

ANALYTICS AIMS: last but not least, this software developed by GP Nauticals, offers the opportunity to track, compare and analyze all operational variables. Related to passengers or the different actors operating within the institution such as concessionaires and workers to obtain a risk ratio of what happens in the terminal in real-time.

PAY AIMS: serves to complement any other of the AIMS Suite, GP Nauticals offers airports to have their payment platform, streamlining the processes of generating payment notes, invoicing, and charging in real-time, allowing them to optimize the approval processes.

The American software development company GP Nauticals has dedicated all its efforts in the last decade to creating tools that facilitate and optimize airport processes, allowing a technological transformation of the sector with low-cost investments.

If you want to know in detail what they have to offer, visit their web page https://gpnauticals.com/products/

Technology and Big Data improve the experience at airports around the world

These are times of great changes and with them, we have to adapt and do things differently. However, I would dare to say that the airport sector has rethought from many angles the way it had been operating and providing its services. Now we can find “super modern” airports where the priority is to provide a positive travel experience by making passenger traffic more efficient, but how did they achieve this?

The development of specific technology for the industry, and big data have been a fundamental key to having more efficient airport management. Since the analysis of this data allows them to predict and measure the movement of passengers, determine schedules, routes, and travelers’ crowds to manage resources more optimally.

Airport technology trends aimed at improving the experience and satisfaction of travelers are leveraged on mobile devices supported by the cloud, which allows modernizing the operational and logistical environment of airport facilities.

A good example of this type of technology is Seeking, implemented in Barajas T4 and El Prat T1. Which allows the airport to know how passengers move around its facilities, even if they visit the Duty-Free and VIP lounges if they connect to the airport WI-FI and even send relevant information. In this way, they provide an anonymous digital identity and track each of their actions, being able to analyze the behavior of their passengers and detect new business niches.

The operational evolution of airports with the analysis of this data in real-time allows greater planning in terms of infrastructure management, which translates into greater convenience for the traveler. 

If a flight arrives at the airport and has a later connection, it could be more easily planned to provide a nearby gate to avoid travelers from transit long distances. Thus shortening the waiting time of the plane on the ground optimizing the service and providing a better user experience and this can only be achieved with data collection and analysis.

Currently and as mentioned above, much-specialized software is being developed for the aviation industry, as is the case of GP Nauticals Suite, which focuses mainly on optimizing airport management and facilitating the collection and analysis of information in each of its areas and with minimal investment. 

If you want to learn more about GP Nauticals and see all the products available, you can do so by visiting their website or contacting a specialist in the area.

What is airport management?

When we talk about airport management, we refer to all those companies that are related to the provision of services in the air transport sector, and more specifically we can focus on those that make life inside airports.

 

It is rather a business organization of all those air transport companies such as the airport itself, airlines, control towers, aircraft service, and maintenance companies, FBO. All those companies linked to the above act as suppliers or customers and serve to maintain or expand the service offerings currently provided.

 

This term of airport management has always existed, although in recent years and as a result of the technological transformation that has been implemented in these sectors. Today it has become an important source of data that is in continuous analysis and that allows for increasing airport profitability.

 

This is thanks to the implementation of administrative and specialized software that allows managing detailed information about flights, airlines, passengers and even concessions, contracts, calculations, and tax payments, which allows keeping the information centralized and digitized.

 

An excellent example of this type of software is the AIMS suite from GP Nauticals. Which has several products that by themselves efficiently solve a particular niche in the aviation industry, and can be easily integrated with the systems that any airport uses today. Also can be purchased as a whole and obtain a robust management system that collects, processes and analyzes data that are valuable when making decisions that affect the operation of the airport.

 

If you want to learn more about the products offered by GP Nauticals, you can do so by visiting their website https://gpnauticals.com/ where you can see in detail what they offer or contact a specialist.

 

Automated airport management

Understanding innovation is not an easy task, the transformation from manual to digital can be complicated, just because it is unfamiliar. 

However, many dare to leap automation, because it is simpler and minimizes human errors. In addition, once integrated into your daily routine, you see everything more clearly, something that has undoubtedly happened to all of us. 

In the case of the aviation sector, technological innovations are at the mercy of the day-to-day. Airports compete to provide the best service and create commercial alliances to stand out from the others. 

At the same time, airlines are increasingly concerned about providing better service to passengers.

But what’s behind it for airports and airlines? The administrative factor plays a fundamental role in the transit and development of the smooth operation of airports and airlines. 

That is why overlooking an error can generate great economic losses, distrust in commercial alliances, delays, and poor performance. 

Because of the above, the aviation sector is starting to look for new tools to minimize errors and optimize time, all simply and effectively. 

The beginning is not always easy

We have already talked about GP Nauticals and mentioned some of the products that SUITE AIMS. Despite the conditions we have had to go through for two years, the implementation of our AERO and PAY AIMS products has not stopped. 

In the beginning, facing a change from manual to automatic was not easy. The administrative conditions for airports and airlines have their own needs and the work methodology is not always the same, each one has its conditions. 

However, through our AIMS SUITE, we were able to integrate automated software, respecting the needs of each client. What was difficult at the beginning, later became a star product. 

The collection of payments, fees, overflights, and more, went from being a paper to becoming a digital payment management system. 

At first, it started as a mobile app, and then, thanks to the success and commercial alliances with airlines and airports, it became a solid web administrator, with data validation and a way to optimize check-in times. 

Each of our products works independently to address a specific need. However, several AIMS SUITE products can be integrated to manage and create a robust airport management system.

Each of these products requires training and ultimately integration, which is easy to manage and adapt. Our products don’t require an external provider, everything is integrated to avoid delays and mishaps. 

Want to know more about GP Nauticals? Visit our products section and contact us. 

Positive outlook for Latin American aviation

The years of uncertainty for the aviation sector seem to be in the past after two years of threats and recovery, the outlook for airlines and airports looks favorable. 

Many were on red alert due to the Omicron variant, but it did not impede the favorable recovery of the airport sector, it only remained a moment of alarm. 

However, it can be observed that airlines are once again investing in their fleets. Flights that had been suspended are being resumed and, at the same time, new routes are being opened. 

Airports continue to seek comfort for users and are constantly searching for new alternatives to protect travelers. 

In the case of Latin America, José Ricardo Botelho, CEO and executive director of the Latin American and Caribbean Air Transport Association (ALTA) reported that the airport sector in Latin America and the Caribbean “is 30% below 2019 levels and 50% above 2020 levels,” according to a November 2021 passenger traffic report

Increase in passenger traffic…

Colombia exceeded the goal of 30 million passengers during 2021, where the airports that mobilized the most passengers were Bogota Airport with 22,091,102 passengers, Rionegro with 7,916,646 passengers, and Cali with 5,211,765 passengers. 

At the same time, Civil Aeronautics authorized 97 new routes connecting different destinations nationwide. Internationally connections were authorized from other airports to 90 outbound destinations from the United States, Chile, Brazil, and other countries in Central America, South America, and North America. 

In Panama, the opening flow is 85% above countries such as Peru, Argentina, Chile, and Uruguay. Thanks to the progress of vaccination, Panama’s tourism is favored. Likewise, José Ricardo Botelho affirms: “We are working to bring back the flow of passengers and reactivate tourism in Panama. The country has great potential with its geography, history, and natural attractions. 

On the road to automation… 

Although the recovery of airports in Latin America is favorable, there are challenges that no one can expect. With the opening of new routes and the increase in passenger traffic, sanitation and contagions are becoming a challenge. 

However, thanks to the automated processes of GP Nauticals’ SUITE, PAX AIMS becomes a low-touch solution for boarding ticket validation, thanks to the checkpoints, ticket scanning will avoid crowds and virus contagions.

It also helps to lay the groundwork for the automation of processes for advance migration lists and the financial control of airport passenger fees. 

Automated processes are undoubtedly a competitive advantage, which can overcome such challenges at the level of controls and administrative processes. 

That is why GP Nauticals’ SUITE allows you to centralize and automate the airport’s invoice control and collection processes. To create strategic and consolidated alliances for the constant improvement of the airport sector. 

 

Technological evolution at airports

We all wait for the future to come, yet we live in it. During of the pandemic, we were to observe that transformations at the technological level are irreversible. The impact of technological progress has given rise to new opportunities for change and what seemed distant is now part of our daily environment.

Although the airport sector was one of the most affected, new opportunities for transformation and growth have been generated. 

Technological innovations have been the protagonists that have emerged along the way to safeguard the health of passengers, being a fundamental resource for the end of travel restrictions around the world.

It’s expected that over the next few years, airports will adopt new technological forms to adapt to the behavior of users. Given the evolution, they have experienced this in recent times.

We are talking about new forms of entertainment, administrative invoicing, sanitary requirements, concessions to stores, franchises, and more… It is a time when paper processes will be left aside to make way for digital and automated processes.

Given the new challenges that the airport sector may face, omnichannel sales will be the main protagonists in a few years. The physical space will remain to strengthen the experience, but the purchase processes will be automatic.

According to a study carried out by the company Bain & Company, it shows that “omnichannel customers spend twice as much as customers of physical stores and have a satisfaction index twice as high”.

About the above, you may ask yourself: What does it have to do with strengthening the airport sector?

For airport administrators and executives, it becomes an advantage to obtain non-confidential information from users. This is to automate the boarding processes, registrations, delays, entries, and exits, all in one place.

Although physical establishments will not disappear, these will be the strengthening vehicle to improve passenger experiences, and if you add the window of automated processes, that experience will be more enriching. That is why airports will need to work on their focus on improving budgets for digital enhancements.

A palpable example is the GP Nauticals suite that manages to integrate various automated services, which are adjusted to the digital transformation needs of the airport and nautical sector.

With a tool like AERO AIMS, through its management module for monitoring and recording the sales of your commercial dealers (stores), you can evaluate the performance of each one, as well as the type of item it is.

Of more interest to passengers in transit through each terminal, which allows the institution to reinforce commercial and marketing strategies that support its clients.

Additionally, the PAX AIMS service allows the audit of passengers that can be found in the airport facilities. To improve the processes of boarding and passenger control, as well as compliance with the health requirements to which they may be subject.

All this through checkpoints that allow boarding passes to be scanned, speed up validations for duty-free purchases, and in one way or another allow dealers to validate boarding lists automatically and accurately.

It can also be integrated with the other SUITE services that will support you in digital transformation.

 

If you want to know more about our services, do not hesitate to contact us: GP Nauticals.

 

Technology in the airport sector

A new year begins, and expectations for all sectors worldwide are preparing to face a new moment. New goals are on the horizon and, technology will be a fundamental part of the development of new projects.

Such is the case of the airport sector, which has used technological advances to safely manage administrative processes. Also take care of the health of each passenger, providing new protocols to avoid large-scale contagion.

For a few months, airports have started technological development, and today, we tell you what some of them are.

Biometric technology

Thanks to facial recognition, the airport administration will be able to reduce waiting times and long queues at check-in, security controls, baggage claim, and those waiting processes that can be tedious.

To date, a survey conducted by IATA shows that at least 73% of passengers are willing to share their data to optimize waiting processes at the airport.

Artificial Intelligence

 The use of artificial intelligence to manage the flow of passengers is also one of the options that have been implemented at different airports for some time.

The London’s Gatwick airport, which will implement this technology to improve the safety of its operations, and provide a better travel experience to its passengers.

Artificial intelligence is linked to ‘Big Data’, where the flow of information will be key to managing data and passenger behavior and optimizing their strategies.

Smartphone integration

 Today, most people around the world have a smartphone. The use of mobile applications will be the first step to manage connectivity with organizations and automate airport services.

These are just a few examples of new technologies that are already being used at airports. Therefore, the use of new technologies is and will be a fundamental part of the growth of the airport sector, where innovation will serve to create new experiences.

How will the Blockchain influence the aeronautical industry?

Although the financial sector was the first to benefit from new technologies such as blockchain, today it is the aeronautical industry that takes the most advantage of it, but the question is, how?

Currently, most of the crucial information needed to keep aircraft operational is processed manually and when it comes to aircraft that carry hundreds, thousands, and even millions of parts, it becomes a nightmare to track each maintenance of each aircraft. Many times it brings with it human errors that can trigger air accidents and human and material losses.

What technologies such as blockchain can bring to the aeronautical sector is facilitate the traceability of each spare part. From its manufacture, through its configuration, maintenance, or replacement.

Blockchain technology can generate a birth certificate for each part of an aircraft and thus provide access and update of its current condition each time the aircraft is inspected. This will allow everyone involved to be aware of the real state of the airplane.

It is estimated that the use of blockchain could increase the industry’s revenue by up to 4% which translates to about 40,000 million dollars, while it could cut maintenance costs by 5%.

The aerospace industry will be in constant search to integrate new technologies that strengthen its capabilities, impacting on the improvement of services and their operation, so in the coming years, we will be able to see the full integration of this technology as well as the influence of artificial intelligence or 3D printing.

 

Advances in Artificial Intelligence in aeronautics

The growth of the aeronautical industry in the coming years is an irrefutable fact, but this also leads to a significant increase in the number of planes in the air, and consequently, the complexity in managing this traffic will be even greater.

This is why the inclusion of new technologies based on Artificial Intelligence is increasingly used in airports since they provide security and efficiency in the results obtained that no other tool would offer.

At the moment, we can already find airports that use Artificial Intelligence for facial recognition, voice assistants, or bots, but in the not too distant future we will be able to see how these tools will increasingly carry out the actions that humans develop today, including It could be said that they will replace the pilots or at least the AI ​​could execute the more complex actions, thus avoiding any kind of human error.

It is also proposed that AI-based systems to manage air traffic will begin to be incorporated into airports very soon since these systems could handle large volumes of data and minimize decision-making time.

There is no doubt that artificial intelligence can improve many areas of the sector, it is even said that by reducing personnel in the cabin and control towers, ticket prices will decrease, thus benefiting the millions of passengers who move daily through the air terminals.