Posts

New challenges after COVID

Now that everything seems to be back to normal, the whole world is preparing to overcome the impact of Covid-19. 

In many countries, routine activities are already taking place as normal, without the need to wear masks. Others are enjoying festivals and concerts, but better yet, travel restrictions have been put aside to embrace the summer. 

Airports around the world are preparing to reach pre-pandemic traffic levels. However, they have faced unexpected challenges such as staff shortages and high passenger demand that have led to delays, cancellations and long queues. 

But this was not an impediment for people to enjoy their vacations after two years of confinement. 

Goodbye to controls… 

Thanks to the leveling of contagions and the good sanitary management in airport structures, countries such as Spain have announced the lifting of COVID controls, it will no longer be necessary to present the COVID passport or the traveler’s form, both at airports and those arriving in the country by cruise ships. 

However, requirements such as PCR tests performed 48 hours in advance and vaccination cards are still required. This is to ensure the safety and welfare of each passenger. Likewise, masks will still be used during flights.

In spite of this, the lifting of the controls is a great step to restructure international schedules and reopen the operation of routes that were still stopped. 

In addition, passengers are guaranteed safety and confidence during flights and stays at the air terminals.

This is why good times are ahead for the aeronautical and port sector. Where challenges will cease to have a negative connotation, to carry out new projects and improve the travel experience of each passenger. 

A reliable alternative… 

In order to accompany the challenges that may arise, GP Nauticals has developed within the SUITE, a specialized software called PAX AIMS, which is ideal to avoid long waiting lines.  In addition, it is capable of auditing the number of passengers passing through the airport facilities, in order to automate processes and optimize check-in and collection times. 

All this thanks to the checkpoints that will be deployed at the airports, which will improve the travel experience from the moment they set foot in the facilities. 

PAX AIMS can be integrated with other SUITE software according to the needs of each customer. If you want to know more information about our products, click here

Data processing in airport environments

All airport facilities handle a vast amount of data and countless variables that become a daily challenge for the management and optimization of resources, allowing them to continuously improve their services and find new market niches that would otherwise take years to discover.

 

The use of innovative technologies supported by big data has helped these huge facilities such as airports not only to understand passenger behavior. Also to compile and evaluate data in real-time that would otherwise take months or even years to obtain results or get a pattern.

 

This type of software is enriched by passenger information as well as data from flights, airlines, schedules, suppliers, and all those entities directly or indirectly involved in port functions. 

 

The analysis of these data allows us to determine which are the areas with the highest traffic and, from there, to make more resources available or redirect passenger traffic to other points of interest to get the most out of the facilities.

 

On the other hand, there is a large amount of information that must be processed in this type of facility, which is not explicit and is an essential part of airport management, such as billing, concessionaires, contracting, and suppliers.

 

With the automation and management of big data in this area, manual work is greatly facilitated, minimizing transcription errors and generating real-time reports that considerably shorten decision making, as well as reducing return times and increasing profits.

 

For this, it is important to think about implementing specialized tools that cover in detail each area of the port and also have support in the cloud, as well as a friendly platform that is easy to use for each user. In this way, there will be a simple technology transfer that employees and users in general, make the most of this software.

 

One of the companies that specialize in the development and implementation of this type of solution for the airport sector is the American company GP Nauticals. With its Suite of products AIMS, seeks to maximize the aviation industry by leveraging on technological tools easily accessible, with minimal investment amounts and that can pay off in a short term.

 

If you want to learn more about their software you can visit their website www.gpnauticals.com or contact a specialist.

 

Airport recovery in America

In the middle of the worldwide vacation season, the airport industry in Latin America is looking forward to the growth of airport traffic and the opening of new routes, after a turbulent few years. 

Airports in Central and Latin America such as El Dorado in Colombia, Tocumen Airport in Panama, and airports in Mexico (Cancun, Tijuana, and Los Cabos) are participating in a recovery that increases rapidly during the summer season. 

In addition, airports such as Bariloche Airport in Argentina are also recovering concerning 2019, with rates that exceed the pre-pandemic period. 

The recovery has been 85% in relation to 2019, this is undoubtedly the right time to be able to recover one hundred percent of airport operations, especially during the holiday season. 

As we mentioned in our previous article, the high traffic demand at airports worldwide has generated some chaos, cancellations, lost luggage, long queues, and delays. 

 

And now the big question is, are airports in America prepared in terms of infrastructure?

With the increase in flights and traffic, the facilities are becoming small and outdated. Two years ago, the deterioration of the infrastructure was already visible, so it became a new challenge to improve and update the functionality of airports. 

Some airports, such as Bariloche and El Dorado, are already showing updates in their infrastructure and technological development. Others are already operating to make the necessary improvements. 

That is why, to face the new challenges GP Nauticals presents high-quality technological solutions, which provide specific results in real-time, to make financial and operational decisions optimally. 

This software can be integrated to offer optimal service and manage in the best way the administrative development of an airport, concessions, and airlines. 

Software such as PAX AIMS is ideal for the development and control of passenger traffic through any port facility, using checkpoints to validate the number of passengers entering the airport and generate accurate billing. 

It can also be integrated with other AIMS SUITE products such as AERO AIMS and PAY AIMS, to improve the billing and collection process, through data management and easy-to-use applications. 

 

If you want to know more about our products click HERE

 

​​New opportunities for the aeronautical sector

The Covid-19 pandemic caused the worst crisis ever known for the aviation sector. With government restrictions forcing many airlines and airports to reduce many of their staff and cancel thousands of daily flights, which has negatively impacted not only the quality of service provided to passengers but even the image of one of the most important industries for the global economy.

 

Now, we could say that we are in a post-pandemic era and airport activity has been recovering almost to the level of two years ago. We are plunged into a chaos of flight cancellations, long lines, and delays, and now the most important airports have many limitations in takeoffs and landings due to a lack of qualified personnel and high traffic volumes.

 

This personnel crisis particularly affects passenger control of aircraft handling, including flight attendants and at this point, we could ask ourselves, if the sector has already recovered, what are they waiting for to hire more staff? Well, the answer is more than simple, first of all, airlines and airports are not offering very attractive conditions, and secondly, hiring security-related personnel requires a very specific profile, and preparing them for these vacancies can even take more than 6 months.

 

So how can the current crisis in the aviation industry be alleviated? 

 

Many of these cases could be significantly improved with a restructuring of their resources. Still, the reactivation practically all at once did not allow many to prepare in advance and foresee this situation.

 

However, the implementation of innovative technologies that allow them to perform specific actions and at the same time provide them with the necessary security required by this sector could be essential and we must evaluate whether it is really necessary to hire more staff or whether to invest in technologies that support these more specific areas and help reduce the time of this specialized personnel. 

 

For these areas, software such as Pax AIMS is available, which allows airlines and airports to keep track and control passengers at any port facility, deploying fixed or mobile checkpoints and all by scanning boarding passes, which helps to validate passenger lists. 

 

Additionally, this software can be integrated with Pay AIMS which is responsible for collecting this data to initiate the debt collection process. In this way, concessionaires can optimize their resources and use them where support is most needed while ground personnel have tools to facilitate their daily tasks.

 

AIMS Suite – software dedicated to aeronautics

Today there are great technological advances that provide a great opportunity to introduce important changes in the aviation industry and, that not only affect the manufacture of newer aircraft.

But rather the airport management processes, the administration of resources, and the possibility of offering a more efficient service that can benefit the airport itself and of course the airlines and their passengers.

Imagine the enormous amount of data that an airport handles: the number of passengers transiting through its facilities, routes, number of airlines, contracts, concessions, and employees, of the airport and each airline. This is one of the main reasons why it is important to have specialized software developed to satisfy a specific market niche.

We already know that data management, and analysis can mean the success or failure of a business and in the case of airports specifically helps to optimize processes better. Manage their resources, and even collection platforms, which undoubtedly becomes a better service for passengers. And of course greater benefits for employees, while decreasing their losses.

GP Nauticals is one of these software development companies dedicated to the management of ports and airports, creating a series of products that allow airports to perform a digital transformation with virtually no impact on the airport’s daily activities.

GP Nauticals presented the AIMS Suite, a range of products that can be used together to create a large port management software.

Also, can used individually to meet the needs of a specific niche that requires attention and among all, it can offer the following software.

AERO AIMS: is a software that allows you to collect, manage and process aeronautical operations data, such as radio aids, gates, handling, fuel, permits, visual flights or handle non-aeronautical operations such as contracts, concessions, leases, fixed and variable commissions and taxes.

PAX AIMS: this software allows the airport to have a passenger audit tool, providing real-time information on the number of passengers accessing the airport, and deploying checkpoints to scan boarding passes where concessionaires can validate with their records to proceed to manage check-in.

FUEL AIMS: This software dedicated to the sale of aviation fuel, allows guaranteeing the service while reducing the processing times between suppliers, dealers, and customers, offering a digital platform for the processing and approval of service requests.

ANALYTICS AIMS: last but not least, this software developed by GP Nauticals, offers the opportunity to track, compare and analyze all operational variables. Related to passengers or the different actors operating within the institution such as concessionaires and workers to obtain a risk ratio of what happens in the terminal in real-time.

PAY AIMS: serves to complement any other of the AIMS Suite, GP Nauticals offers airports to have their payment platform, streamlining the processes of generating payment notes, invoicing, and charging in real-time, allowing them to optimize the approval processes.

The American software development company GP Nauticals has dedicated all its efforts in the last decade to creating tools that facilitate and optimize airport processes, allowing a technological transformation of the sector with low-cost investments.

If you want to know in detail what they have to offer, visit their web page https://gpnauticals.com/products/

How does airport management work?

The stay at an airport can be an experience, the excitement at the beginning of a vacation or a business trip will have positive or negative consequences, depending on the case. 

However, behind what we can see, countless processes play a fundamental role in the functioning of an airport.

We see that airports today operate autonomously, thanks to new technologies such as the use of Big Data, IA, and automated software are essential for development today. 

Now, it should be noted that the airport is autonomous, there is no external interference in decisions. That is why airlines work directly with it.

When there is a new alliance with an airline, all aspects are worked under a contract, making clear the terms and conditions between the airport and the airline.

If there is a case in which an airline has accumulated a large debt with the airport, the agreements and, the stipulations of the contract previously made are studied. 

If no agreement is reached between both parties, a higher authority or institution may be notified, to terminate the concession or reach a mutual agreement. 

On the way to automation

Nowadays, large airports manage their administration automatically, the processes of passenger control and check-in, boarding, and much more.

These are handled with specialized software that minimizes the burden and human error, helping to optimize time and support human capital. 

That is why GP Nauticals provides specialized software for each of the parts that make up the administration of an airport.

AERO AIMS is capable of managing aeronautical and non-aeronautical operations such as tax calculation, or centralized digital records and contracts for concessions and stores. 

AERO AIMS is ideal for collecting and processing data from airport operations, as well as effectively managing analytics to minimize errors and highlight the airport’s performance. 

This software can be integrated with other SUITE products such as PAY AIMS, which provides you with payment and airport check-in management options. 

 

If you want to know more about GP Nauticals SUITE, continue reading our blog

 

Technology and Big Data improve the experience at airports around the world

These are times of great changes and with them, we have to adapt and do things differently. However, I would dare to say that the airport sector has rethought from many angles the way it had been operating and providing its services. Now we can find “super modern” airports where the priority is to provide a positive travel experience by making passenger traffic more efficient, but how did they achieve this?

The development of specific technology for the industry, and big data have been a fundamental key to having more efficient airport management. Since the analysis of this data allows them to predict and measure the movement of passengers, determine schedules, routes, and travelers’ crowds to manage resources more optimally.

Airport technology trends aimed at improving the experience and satisfaction of travelers are leveraged on mobile devices supported by the cloud, which allows modernizing the operational and logistical environment of airport facilities.

A good example of this type of technology is Seeking, implemented in Barajas T4 and El Prat T1. Which allows the airport to know how passengers move around its facilities, even if they visit the Duty-Free and VIP lounges if they connect to the airport WI-FI and even send relevant information. In this way, they provide an anonymous digital identity and track each of their actions, being able to analyze the behavior of their passengers and detect new business niches.

The operational evolution of airports with the analysis of this data in real-time allows greater planning in terms of infrastructure management, which translates into greater convenience for the traveler. 

If a flight arrives at the airport and has a later connection, it could be more easily planned to provide a nearby gate to avoid travelers from transit long distances. Thus shortening the waiting time of the plane on the ground optimizing the service and providing a better user experience and this can only be achieved with data collection and analysis.

Currently and as mentioned above, much-specialized software is being developed for the aviation industry, as is the case of GP Nauticals Suite, which focuses mainly on optimizing airport management and facilitating the collection and analysis of information in each of its areas and with minimal investment. 

If you want to learn more about GP Nauticals and see all the products available, you can do so by visiting their website or contacting a specialist in the area.

The future of passenger traffic

The operation and development of an airport are paramount to avoid delays and inconveniences in air traffic. The communication between airlines and airports must be effective to minimize mishaps. 

The participation of both plays a fundamental role to respect the regulations stipulated for air transportation. And keep the management and transit of passengers as impeccable as possible. 

Behind good management and development, there is an infinite amount of paperwork, permits, invoices, contracts, and transactions that the passenger does not perceive.

Goodbye to paper

Nowadays, almost all processes are automated. However, some processes are always left aside, and are fundamental for payment management processes.  

Have you ever wondered how many people pass through an airport daily or perhaps how many flights take place worldwide? Keeping track manually is not entirely feasible due to the number of boarding passes or paperwork you see daily.

At GP Nauticals AIMS SUITE we have created PAX AIMS, the passenger control system that will allow both the airport and the airlines to have accurate control of the number of people transiting through the airport. 

In addition, to carry out a database that allows both the airport and the airline to be able to audit effectively and make the invoices for the collection of fees and services, in less time and automatically. Without the need to make a paper count with paper and then filter the information. 

Finally, time is reduced, there is better control of passenger data, and invoices are issued in an optimized way. 

How do PAX AIMS work?

PAX AIMS technology is software that is implemented through an optical reader device, mobile or fixed that must have an internet connection. This gives you the facility to adapt at various points of the airport to keep track of passengers entering the airport.

This device is subject to the IATA protocol, where you can make use of a barcode or QR code to scan the boarding pass and obtain accurate data. 

For the passenger, there will be no extra control. For the airport and airlines, it will be easier to keep track of incoming passengers. 

Once the scan is done, that information goes directly to the airline and the airport to avoid cumbersome processes. 

It should be noted that with PAX AIMS when the service is implemented, there is a training manual for customers. In this way, there is no need for an external provider. Everything is done quickly and easily. 

Want to know more about PAX AIMS? Visit the products section and see what we have to offer.

Automatic processes and Artificial Intelligence

Nowadays, talking about Artificial Intelligence is more common than it seems. However, for many, implementing the use of Artificial Intelligence can be a challenge. 

Indeed, the use of Artificial Intelligence today is imminent. The process of automation and the new era of industrialization does not seem to stop, and the facts speak for themselves. 

For example, the airport sector makes use of artificial intelligence in aircraft, thanks to various systems that allow increasing the level of flight safety thanks to the management of an artificial vision. 

Another example of the use of Big Data and Artificial Intelligence is Check-in processes or systems to avoid long lines and crowds. Bots that answer messages are another of the many examples seen today in large airports worldwide.  

Artificial Intelligence to avoid large processes 

At the logistics level, artificial intelligence is a convenient ally for data collection, management, and security of the information provided. 

Despite the above, the application and uses of Big Data in the logistics field are still a bit precarious, because many fear the ‘security’ that the technology can provide. In addition to the high costs, new departments, and levels of difficulty that could come along the way. 

Another of the great fears about the implementation of Artificial Intelligence is based on the fact that the technology could completely supplant human capital. However, this is not feasible, since human capital is needed to help manage and optimize the various technological fields and resources. 

Undoubtedly, the implementation of artificial intelligence in the logistics field will be effective in simplifying and mitigating errors. It allows us to reduce cumbersome processes and bring them to automation, allowing us to optimize time and costs. 

A good strategy will be profitable and effective to improve processes at all levels. In the case of our SUITE, automated software allows us to carry out strategies to take a step forward to the imminent digitization that everyone talks about, but does not know how to implement. 

GP NAUTICALS and automated processes

In the case of GP NAUTICALS SUITE products, they are able to automatically manage the collection and invoicing processes at airports and seaports. Thanks to the PAY AIMS product, which manages to adapt to the company’s standards and requirements. 

In addition, thanks to AERO AIMS, airport logistics processes such as boarding gates, permits, flights, and more, will benefit from the optimization of processes. With AERO AIMS you will be able to obtain an analysis of the airport’s administrative operation. 

At the same time, it is worth mentioning that the AIMS SUITE products are integrated to achieve better control strategies and manageability of operations. 

FBO, innovative airport services

A Fixed Base Operator or FBO, as it is commonly known, is a company that may or may not operate independently from state airports and its main function is to offer services related to air transportation.

These operators operate through concessions and among the variety of services they can offer are aircraft rental, hangar, fuel, parking, and even the necessary comfort services to ensure the best possible welfare, both while waiting for a flight and in the air.

Most of the FBOs operate in airports with high to moderate traffic and are intended to serve the private commercial aviation sector. This industry has been growing in recent years, despite the pandemic, and represents a great opportunity for modernization.

Now, when we talk about modernization, we are not only referring to the luxurious facilities offered to their customers, but rather to the technological innovations that can allow operators to better manage resources, such as managing payments, controlling documentation, inspecting passenger traffic, and even managing fuel sales. 

To achieve these objectives, the ideal is to have state-of-the-art programs and applications that allow integration, secure data management, connection to the cloud to generate reports and histories in real-time, and, most importantly, information analysis for decision making, improvements, and optimization of resources.

Although the implementation of this type of tool implies an investment of time and money, both in personnel training and equipment, the main idea is to reduce operating costs in the short term, as well as to centralize information and avoid human error as much as possible. 

When we talk about technological products for the aeronautical sector, we do not find a great variety of options, although the market has been increasing since the technological transformation is imminent. However, there are very complete products such as those of the AIMS Suite, belonging to the company GP Nauticals, which has a diversity of systems that used individually can help complement a specific service or be used together to provide innovative operational and financial management. 

In the specific case of FBOs, the main product that this GP Nauticals Suite can offer would be Aero AIMS, intended to centralize the financial management of airport facilities. Pay AIMS, a payment platform that facilitates the invoicing, collection, and follow-up of your customers’ financial obligations. And finally, Fuel AIMS, allows you to guarantee fuel service and reduce processing times by connecting suppliers, merchants, and customers on one platform.

Best of all, it is a low investment cost option, efficient, and requires minimal training for its use as it is very user-friendly and dynamic.

If you want to learn more about these products and services, we invite you to visit the website https://gpnauticals.com or contact some of their advisors to get detailed information about the advantages of working with them.