The digital transformation reaches new frontiers

Digital transformation is increasingly reaching new frontiers. Some sectors have taken it from the beginning, while others have only waited a little longer to study the behavior of a world that, as difficult as it may seem, has come to solve many problems. 

The Internet is not new, and neither is machine learning or big data, but recognizing its effectiveness and behavior has taken us a few years. However, many industries use technological developments to leverage the new, transform themselves and break paradigms that years ago they would not have taken into account. 

The aviation sector has been one of those that have been able to take advantage of the new technologies coming to the market to optimize, reduce costs and improve data security.

This has not only served to clarify and improve the industry after the pandemic but also to face new challenges that in the medium term will be favorable. Not only at the industrial level, but also at the administrative level.

Technology is already part of everyday life… 

Most companies today are technological and it is not only about applying technology within the company but also about transforming the business model to sustain, optimize and ensure the effectiveness of the changes that are made within the industry. 

Always hand in hand with clear and specific objectives to implement an action plan aligned to the industry. 

Likewise, it has been demonstrated that automated processes reduce human error and are more optimal when it comes to minimizing manual work times. For this reason, the leap to technology is imminent and now covers a large part of sectors that had remained solely in manual work.

A new agenda for the maritime sector

The maritime sector is not left aside in terms of optimizing its operations, because the environment that develops within the maritime world is already talking about a new moment to optimize the industry, not only at the level of infrastructure but also at the level of operability. 

Worldwide, maritime transportation has been of vital importance to connect new routes, of great affluence that have awakened in the globalization that is currently being experienced. So, although it seemed to have been left aside, it faces a new challenge to continue growing and evolving more and more. 

If you want to know more, keep navigating in our blog.

Total Airport Management Systems

Nowadays, technological transformation is a process that has been very present in all industries. However, in the airport sector it has made it possible to alleviate a series of deficiencies that had been occurring both externally and internally and that were slowing down its processes and hindering the development of the sector.

Having a total airport management system benefits travelers who spend long hours in airport facilities to check their luggage. Go through border controls and wait for the aircraft to be ready to finally make the flight, since this is only a small part of what an airport operates.

Optimizing each one of its operations, such as security, both of facilities and travelers, concessions, routes, airlines, administration and check-in, suppliers, among others. 

It guarantees an articulated and collaborative decision making process, where everyone involved has first hand information and in real time, which enables a great improvement in efficiency and avoids important monetary losses.

The main objective of an airport management system is to interconnect and integrate most of the information handled within the airport, thus ensuring the maximum flow of information on its operations, management and security, which results in a more efficient final service for travelers and more profitable for the airport.

The number of passengers increases year after year, which can end up collapsing airport operations and facilities, but building additional infrastructure is not always the most appropriate solution, due to high costs, permitting and development times; While implementing technological tools that help optimize the use of the infrastructure and its resources leads to a much lower investment, more controlled integration times and great benefits by considerably reducing the time aircraft spend on the ground, reducing fuel consumption, emissions and especially flight delays, something that passengers will surely appreciate.

A good airport management system brings together the operational complexities of airlines, airports and suppliers, encouraging the development and evolution of the industry, allowing a modular growth according to the traffic forecasts and commercial strategies of the interested parties, and all this thanks to the information management provided by this type of system.

Having real-time access to all the data derived from airport operations creates opportunities for improvement in very short periods of time that without this type of systems would take years to collect and analyze, to finally move on to a decision-making process where each participant will look after its own interests and not those of the community in general.

Currently many airports are looking to implement airport management systems and already in the market there is a significant amount of specialized software that in turn consist of several independent systems such as passenger check-in, passenger control, aeronautical fuel suppliers, among others that allow organizations to assemble a customized system that can integrate perfectly with their current software without having to paralyze operations or make large investments of money, time and knowledge transfer.

As we have mentioned in other articles, the software development company GP Nauticals has on the market a series of administrative systems for the aviation sector that separately can work to optimize a particular niche and optimize its operations, but that together create a robust administrative system that includes all the processes and port operations. If you want to know more about their range of products I invite you to visit their website. www.gpnauticals.com 

 

New challenges after COVID

Now that everything seems to be back to normal, the whole world is preparing to overcome the impact of Covid-19. 

In many countries, routine activities are already taking place as normal, without the need to wear masks. Others are enjoying festivals and concerts, but better yet, travel restrictions have been put aside to embrace the summer. 

Airports around the world are preparing to reach pre-pandemic traffic levels. However, they have faced unexpected challenges such as staff shortages and high passenger demand that have led to delays, cancellations and long queues. 

But this was not an impediment for people to enjoy their vacations after two years of confinement. 

Goodbye to controls… 

Thanks to the leveling of contagions and the good sanitary management in airport structures, countries such as Spain have announced the lifting of COVID controls, it will no longer be necessary to present the COVID passport or the traveler’s form, both at airports and those arriving in the country by cruise ships. 

However, requirements such as PCR tests performed 48 hours in advance and vaccination cards are still required. This is to ensure the safety and welfare of each passenger. Likewise, masks will still be used during flights.

In spite of this, the lifting of the controls is a great step to restructure international schedules and reopen the operation of routes that were still stopped. 

In addition, passengers are guaranteed safety and confidence during flights and stays at the air terminals.

This is why good times are ahead for the aeronautical and port sector. Where challenges will cease to have a negative connotation, to carry out new projects and improve the travel experience of each passenger. 

A reliable alternative… 

In order to accompany the challenges that may arise, GP Nauticals has developed within the SUITE, a specialized software called PAX AIMS, which is ideal to avoid long waiting lines.  In addition, it is capable of auditing the number of passengers passing through the airport facilities, in order to automate processes and optimize check-in and collection times. 

All this thanks to the checkpoints that will be deployed at the airports, which will improve the travel experience from the moment they set foot in the facilities. 

PAX AIMS can be integrated with other SUITE software according to the needs of each customer. If you want to know more information about our products, click here

Mobile applications in the aviation industry

In recent times, it’s evident how mobile applications related to air transport have multiplied, and have promoted major changes in the aviation industry. From the improvement of internal processes to cope with any kind of operational disruption, as happened during the pandemic, to those focused on customer satisfaction by transforming the way they travel.

We live in an interconnected world and there is a clear need to have as much information and services as possible on our mobile devices. Thanks to this, more and more airlines and airports are focusing their efforts on developing technology that allows them to be at the forefront of the needs while helping to reduce costs, optimize revenues, improve labor productivity, and above all innovate while making life easier for their passengers.

The use of this type of technology can also become a differentiating branding tool.  Now that many airlines are seeking to build customer loyalty through attractive benefits that play an important role in passengers’ decision to travel.

Now, let’s take a look at the latest technologies that have been used in the airline industry and are being tested around the world. 

For example, contactless self-check-in and baggage handling technology are being tested in many airports, as well as mobile applications that allow airlines to scan travelers’ passports and visas at different checkpoints, thus speeding up long waiting lines and reducing waiting times, which is a huge benefit for passengers.

On the other hand, airlines are looking for ways to integrate into their mobile applications options that allow passengers to manage their services without the need for a cabin crew member anywhere in the travel chain and especially without contact. So if a passenger wants to use the entertainment systems of the aircraft, he can do it just by scanning a QR code from his mobile device and thus choose what he wants to see while interacting with the crew to buy products or services such as food or duty-free items. 

These types of technology platforms not only serve to meet the needs of passengers, but also provide airlines and airports with the opportunity to understand passenger behavior and purchasing patterns. This allows companies to segment the market and personalize their offers.

Similarly, facial recognition technology continues to make inroads in the industry, and biometric identification options are expected to become common in the coming year, as their benefits are not only focused on passengers but also help to reduce costs, optimize resources, and speed up boarding times. 

Even now, facial recognition payment technologies and contactless fingerprint scanning are being tested. 

 Similarly, another area that is being impacted by mobile technology platforms is the administrative sector of the airline industry where they are beginning to implement port management systems that allow airports to manage data in real-time with cloud support. That helps the organizations involved to be more efficient in managing information, concessions, contracts, billing, and payment of services. 

Today there are many development companies specialized in the aviation industry that continually offer solutions that improve processes, encouraging a market that has been greatly affected in recent years by the pandemic of COVID-19 as is GP Nautical. who have focused their efforts on creating innovative technology platforms for the aviation sector that allows any port to have a management system of the last generation with minimal investment.

 

Airports incorporate high-tech

Airports incorporate high-tech. If we are talking about technological innovations, airports worldwide already enjoy the installation of technological devices that have been designed to improve the airport experience, from the moment you arrive at the terminal until you reach your destination. 

That’s right, in the past we could mention biometric structures, changes, and new trends in air terminals. 

However, today we will talk about security screening at Leonardo Da Vinci Airport in Rome and, about the implementation of autonomous capsules for people with limited mobility at Hartsfield-Jackson Atlanta International Airport, United States. 

Secure carry-on baggage screening…

At Leonardo Da Vinci International Airport in Rome, the installation of high-tech scanners capable of detecting explosives and narcotics began. Conducted under the Smiths Detection organization, 30 inspection systems will be set up at Leonardo Da Vinci at different checkpoints. 

Smiths Detection’s HI-SCAN 6040 CTiX X-ray technology is capable of producing high-resolution volumetric 3D images to visualize the contents of carry-on baggage. This raises efficiency standards and will help reduce false alarms. 

In addition, with this technology, it will not be necessary to remove electronic items and liquids from baggage, which makes passenger screening optimal and less time-consuming. 

Autonomy for passengers with reduced mobility…

To enable users with reduced mobility to move around the airport with peace of mind, A&K Robotics and Southwest Airlines carried out tests of robotic capsules to assist passengers with limited mobility. 

The tests were conducted in Concourse C at Hartsfield-Jackson Atlanta International Airport (ATL), USA. This is undoubtedly a great improvement in the travel experience for passengers, where now, thanks to these autonomous electric modules, they will be able to move safely through the airport, reach boarding gates or move around the facilities.

These are just some of the technological innovations that are taken into account worldwide. That is why, to keep pace with the new era, it is necessary to improve and optimize the user experience in air terminals.

Likewise, the administrative infrastructure is also considered fundamental for the development of airports. To this effect, GP NAUTICALS has developed software that can be integrated to meet the needs of air terminals. 

If you want to know more just go to the products section and get to know the AIMS SUITE.

 

Logistics in times of expansion

The growth and expansion of the different sectors around the world, are currently influenced by the economic ecosystem we are going through.

For some months, economic instability has been involved in the potential development of the different commercial sectors, which has generated other ways of recovery, to be able to weigh the imbalance left by the pandemic. 

One of the sectors that have had to look for other alternatives is the logistics systems, where both the shipping and aeronautical sectors are involved. 

Logistics operations globally are seeking to consolidate their bases to prevent events that may present themselves from generating crises within the transportation channels. 

That is why many not only seek to trade with new routes, they are looking to supply their distribution chains to overcome setbacks. New alliances are also essential to boost logistics operations. 

In an environment full of competition, the development of new technologies is necessary to make business meetings and achieve the necessary objectives to maintain quality standards in the development of aeronautical and maritime concessionaires. 

Technologies for the development of new opportunities…

Behind the logistics operations in seaports and airports, many processes must be followed for the functioning of the infrastructure. 

In this sense, one of the most important roles is the invoicing process. Manual logistics has become a tedious process, and in the middle of the technological universe, immediacy is vital to meet administrative commitments. 

Consequently, GP Nauticals and the SUITE AIMS were born, which offers an efficient solution for the collection processes, in the maritime and aeronautical sectors. 

This SUITE consists of several technological software that are integrated to obtain immediate results and that allows managing safely and simply, the payments of concessions and invoices that are generated within the maritime and aeronautical environment. 

PAY AIMS is one of our main collection software with which you can review your invoices and integrate different payment methods to manage them immediately. This way, you will be able to meet your requirements and optimize waiting times. 

 

Want to learn more about SUITE AIMS? Just go to our products section.

Airport recovery in America

In the middle of the worldwide vacation season, the airport industry in Latin America is looking forward to the growth of airport traffic and the opening of new routes, after a turbulent few years. 

Airports in Central and Latin America such as El Dorado in Colombia, Tocumen Airport in Panama, and airports in Mexico (Cancun, Tijuana, and Los Cabos) are participating in a recovery that increases rapidly during the summer season. 

In addition, airports such as Bariloche Airport in Argentina are also recovering concerning 2019, with rates that exceed the pre-pandemic period. 

The recovery has been 85% in relation to 2019, this is undoubtedly the right time to be able to recover one hundred percent of airport operations, especially during the holiday season. 

As we mentioned in our previous article, the high traffic demand at airports worldwide has generated some chaos, cancellations, lost luggage, long queues, and delays. 

 

And now the big question is, are airports in America prepared in terms of infrastructure?

With the increase in flights and traffic, the facilities are becoming small and outdated. Two years ago, the deterioration of the infrastructure was already visible, so it became a new challenge to improve and update the functionality of airports. 

Some airports, such as Bariloche and El Dorado, are already showing updates in their infrastructure and technological development. Others are already operating to make the necessary improvements. 

That is why, to face the new challenges GP Nauticals presents high-quality technological solutions, which provide specific results in real-time, to make financial and operational decisions optimally. 

This software can be integrated to offer optimal service and manage in the best way the administrative development of an airport, concessions, and airlines. 

Software such as PAX AIMS is ideal for the development and control of passenger traffic through any port facility, using checkpoints to validate the number of passengers entering the airport and generate accurate billing. 

It can also be integrated with other AIMS SUITE products such as AERO AIMS and PAY AIMS, to improve the billing and collection process, through data management and easy-to-use applications. 

 

If you want to know more about our products click HERE

 

What are airport taxes and how do they work?

Surely you have noticed that when you purchase an airline ticket, there are different prices, which add up to a stipulated amount for your ticket.

Beyond a simple flight ticket, a specific amount is always reflected when you purchase your ticket.

One of the amounts that appear on your flight ticket is estimated by the transportation service, that is, the airline. However, there is another price that corresponds to the popular airport tax. 

A fee is different from a tax since a fee corresponds to a fixed amount or tax that is added to the provision of a service. In this case, the airport tax is the amount fixed for the use of airport facilities. 

This fee is set by the government and the airline is then responsible for paying the airport tax to the airport. 

The airport tax is charged on both domestic and international flights and is reflected on the departure ticket. For example, if you purchase your ticket through a web page, where not only the airport tax appears, but also other established fees. 

This amount is not the same in all airports worldwide, it varies according to governmental stipulations, that is, the price of the fee is different at El Dorado Airport, at Adolfo Suarez Madrid-Barajas Airport, and so on, worldwide. 

Secure and optimal administration 

That is why airport management systems must be agile and optimal to ensure a safe and timely collection relationship. Nowadays, there are different management software. 

However, at GP Nauticals we provide specialized software for the management of aviation administration. 

PAY AIMS in conjunction with AERO AIMS, is software that is integrated to perform billing at the airport level. 

AERO AIMS, is in charge of managing all airport revenues, including the airport above tax, to subsequently generate an invoice. 

Then, with PAY AIMS, the final step is to generate the payment of the total collection or the collection from the airport to the airline. 

This way, you will be able to integrate several services in one to optimize time and minimize the margin of error. If you want to know more, please visit our products section

 

 

 

Technologies for airport management

In our articles, we talk about the digital transformation in the airport sector and the benefits it brings, to  passengers and also to the administration. 

The passenger’s opinion is more critical, from the entrance to an airport, the user becomes the judge who will give the final verdict, to evaluate improvements in the airport sector. 

This is reflected in the results provided year after year by Skytrax, which not only rewards airlines but also airports. 

That is why, we see that airports continue to break new ground and go beyond barriers to provide comfort, confidence, and punctuality from start to finish. 

A sample of what we talked is the Passenger Terminal Expo, which this year returned to Paris to bring it new trends, innovations, and materials to improve the experience at airports worldwide. 

Technological proposals on demand…

This year has the particularity that the technological leap is imminent. From Artificial Intelligence proposals, intelligent surveillance, and interactive kiosks to easily find boarding gates and terminals. 

Intelligent baggage handling logistics and, many more offerings are just some of the challenges that port management will face in the coming years. 

This results in a wide range of options to further improve the technological development structures at large airports. 

And it gives rise to those airports that are still in the process of development, which can join these endless technological options that ensure sustainability, durability, and confidence over time. 

That is why, at GP Nauticals we rely on developing specialized software to provide the port administration, a window that allows us to manage payments, collections, and everything related to billing and administration in a simple way. 

In addition, our SUITE is integrated to improve the performance and management of an airport, thanks to the analysis and reports that allow you to visualize results firsthand. 

Meet PAY AIMS, AERO AIMS, and all the SUITE that GP Nauticals have to facilitate and optimize the time of administrative procedures. 

Digital transformation in the airport industry

With a continuously growing annual traffic volume, airport facilities commit to digital transformation. But this is not always very easy to implement for a sector that should not stand still, so how do make these changes most optimally without affecting daily operations? 

 

It is the human capital that experiences and addresses firsthand the implementation of technology that is reflected in the mutation and evolution of processes. For this reason, there must be a lot of organization, integration, and continuous collaboration between the board, the workforce, and the technology service provider to make a correct transfer of knowledge thus reducing resistance to change and encouraging active participation in the improvements to be implemented.

 

The continuous training of human capital is a key factor for the success of the digital transformation. Because it allows the management to ensure that all staff have the skills and willingness to work with the proposed new technologies and thus are willing to offer a better service to the end customer.

 

The ally providing the technology services must have extensive knowledge about the aeronautical industry and its standards, as this way they can anticipate their needs and facilitate the process, understanding in advance what is best for them, their times, and their current processes to thus offer the best recommendations related to the sector or even detect new opportunities and market niches.

 

An excellent ally for the aviation industry, for example, is the company GP Nauticals, a U.S. company that develops specialized software for the sector that also has a multidisciplinary team capable of making a correct technology transfer, in addition to guiding managers on the right path by detecting growth opportunities for the industry and offering implementation plans so that new processes do not affect the daily operations of the port or airport. So we invite you to enter their website and get to know everything GP Nauticals has to offer in terms of digital transformation for the aviation sector.

 

WEB: gpnauticals.com